Your monitoring professionals can help streamline an emergency
An alarm can be disorienting when they trip -- even moreso if they go off while you’re sleeping. But if you placed a monitored alarm system, you’re free to think about one thing: getting your loved ones to safety.
This is because your monitoring expert also responds to your triggered alarms. In a few seconds, they will contact you to make sure everyone is secure and help assess the situation. Then, they will get emergency responders and get them to your location. Vivint’s monitoring agents can even help talk you through an situation and what to do.
Monitoring protects more than your security alarms
Your Charleston monitored alarm system guards more than an intrusion. Your smart home might react to fire, carbon monoxide, or floods with the proper devices. By placing a monitored fire alarm or smoke detector, you can get emergency responders to react whether you're home or out. Your monitoring specialists can even answer to health-related concerns -- like chest pains or a slip -- with a monitored medical accessory.
Emergency services reach you quicker with a monitored alarm system
A Vivint agent will react to any triggered alarm in mere seconds. They'll first contact you to ensure that you're out of harm’s way and then can coordinate emergency services on your behalf. This streamlined method is far faster than contacting the authorities yourself after you rounded up your family members and moved to safety. Seconds in any emergency, and Vivint makes certain you get assistance as soon as possible!
Monitoring is vigilant of your home 24-hours a day
Unfortunately, a blaring alarm bell doesn’t achieve much when you’re not home. However, your Vivint monitoring team stays on alert without rest. They'll answer to any trigger that you can't and will also keep you connected every part of the process. It’s convenient when you're flexible and can hurry home after getting a notification, but it's vital when you're traveling and simply cannot make it back to handle the situation.