Vivint Authorized Retailer Charleston
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Charleston & Surrounding Areas

How to use the Vivint Smart Hub in your Charleston smart home

November 06, 2023
Woman using smart home touchscreen

At the center of your home security, the Vivint Smart Hub connects your security sensors, cameras, locks, and thermostats into a single cohesive system. This intuitive, 7-inch color touch-enabled panel places you in complete control of your Charleston home’s security and automation. Learn more about how it can benefit you and explore suggestions to get you started.

How can the Vivint Smart Hub in Charleston benefit you?

Connecting wirelessly to components via radio wave transmissions and the Z-wave communications protocol, the Vivint Smart Hub is the control system for your residence. You can arm your system, operate lights, change thermostat settings, and more. If incorporating a doorbell camera, you may even speak to someone at your front door. The Vivint Smart Hub includes a backup battery and cellular capability for enhanced reliability. It also offers total remote operability with the Vivint cell phone app.

Here’s an idea of the tasks you can carry out:

  • Check real-time or recorded video streams from all linked cameras
  • Arm and disarm your system
  • Switch lights on or off
  • Open or close your garage door
  • Change your thermostat’s temperature
  • Talk directly to monitoring agents

You can take convenience to another level with your Vivint Smart Hub in Charleston by setting schedules or establishing preferences. For instance, you might have your smart thermostat adjust automatically every night at a particular time. Or, you can add preferences like having your doors unlock when the smoke alarm trips.

Tips for arming and disarming your home’s security

Before you delve into all the amazing things your Vivint Smart Hub can do, you’ll need to understand how to arm and disarm your system. It’s straightforward - just abide by these steps:

  • Press the shield icon on the home screen and swipe to the right for “Away” and left for “Stay.”
  • Stay means you will be inside your home and arms everything besides interior doors and motion sensors.
  • Away signifies you will be gone, and each sensor in the home will arm.
  • To disarm, all you need to do is swipe down on the shield icon and type in your PIN.

You’ll observe a notification if the system isn’t able to arm. To illustrate, an open door will cue you to take action. Note that you may still arm your home’s security by following the instructions above. You will then need to verify you wish to ignore the sensor that isn’t engaged.

Add or remove users to your Vivint Smart Hub in Charleston

Even though various users can be set up during the initial installation, you may want to add or remove a user in the future. Here’s how you can.

  • Tap the menu icon (three dots) at the bottom right-hand side of the home screen.
  • Press “Users” and enter your PIN.
  • Choose “Add new user” at the bottom.
  • Press “Name,” provide the user’s name, and hit the Next button.
  • If you wish to provide the user remote capability, select phone or email and provide the info to dispatch an invitation.
  • Choose Next and then create a PIN for this new user.
  • To delete a user, navigate to the menu, press users, choose the user you would like to remove, and then tap “Delete User.”

Automate and secure your home with Vivint

Would you like to take command of your home’s security and automation through an easy-to-operate touchscreen console? You’ll enjoy the Vivint Smart Hub and your new Charleston security system. Dial (843) 892-5638 to get started.